PSA: Upgrades, pre-order, early access... oh my!Follow

lol. It's okay, I understand. I have had one of those days as well. Now I'm expected to go outside in the heat for dinner. Ugh. Just feed me in bed, thanks. -_-;

Edited, Aug 21st 2013 7:45pm by torokerusenjo

I'm going to take a wild guess here and say that they don't have the time/ressources/skills to track down EA codes that are linked to cancelled orders.



I'm curious, you're not the first one mentionning the permanent options. I was under the impression that those are no longer shown in the Square Enix account management. They aren't for me anyway. Am I looking at the wrong place?

Thanks! Ok, so I'm reassured that I don't see that on the SE account management. It's on the pre-order page, which I should not need to use since I bought on PSN. Hopefully. In theory. If everything goes as planned. And I'm sure it will all somewhat go as planned eventually!

I am a new player who participated in the beta and subsequently purchased the Digital collectors edition from Amazon. I have finally gotten my pre order code through and registered. I only saw it list however the early access and the cap and minion. When will it mention or how do i collect the mount and other items given as part of the collectors edition?

You collect them from the delivery moogle.



Yeah, I was actually trying to keep the post as trim as possible. People are usually confused enough so I figured I'd leave out the parts that aren't really necessary.

I feel like I contributed and stuff. ^__^;

You did and I appreciate it beary much (♥ó㉨ò)ﾉ♡

I purchased the original CE version of FF XIV and was also in BETA.

When I open the launcher and login I get the message
"No valid or active service account."

Should I have received a code?
Or does this mean I just can't enter early access and my account won't become active until the official start date in August 27?

I can accept no having early access but not having access at all when it goes live is a different story

If you purchased from the PSN: http://ffxiv.zam.com/forum.html?forum=152&mid=1377222196139658292

This is the message I recieve when I try to log on. What does that mean?

There are no valid service accounts.

Please follow the URL below to register your pre-order code for early access.
http://entry.ffxiv.com/pre-order_code/na

Also I know I am a CE 1.0 owner but how can I verify that my account reflects that?

Sorry for the delay in responses, but I'm working today and I have been asking a friend who went through the process to give me details on logging into the pre-order website...



A service account is a sub-account that is kept under your Square Enix ID. Any time you register a game it creates a service account, so you'd have one for FFXIV, FFXI if you played that and/or for each copy of the game you register if you have multiple copies of a game linked to the Square Enix ID.

The website you should be using is this one.

Log in to that website, input the 18 digit code, select the platform that you wish to play on and submit the info. You should be directed to another page with a link to download the launcher(not necessary if you have the updated client from the last phase of beta) and you should also see a code displayed. This also means that the early access is active on your account.

Open the launcher and log in. The launcher will ask you for the code that was displayed on the website. Enter the info there and you should be good to go.



Log into the same website you linked above. Click the 'Log in' button at the top and fill in the username and password with your Square Enix ID information. You should see your name where it used to say log in now. Click your name and go to profile. Click the settings button. This should take you to a page to enter your info. Make sure you fill it out completely and select 'English(US)' as your language. Submit that info and go back to the main pre-order page and see if it works now.

As far as the dates, I'm not sure why it's like that. Perhaps they will only give the bonus in-game items up until that date? If I figure out why I'll post again, but as far as we know early access started today and runs up to and through launch which is Tuesday.

Unfortunately that doesn't work.

When I login through the launcher it recognizes and accepts my ID and PW and sends me to the next screen where I need to input a code into 5 separate boxes

When I login in at http://preorder.na.finalfantasyxiv.com/ it sends me to a new window displaying my email address and wanting information to complete a new account

When I go to my account page and look under Services and Options it displays FF XIV and lists it as an active account.
(FF XIV ARR is not listed)

So it looks like there is currently no way to upgrade from 1.0 to 2.0. (I'm HOPING it will automatically do so when it goes live)
Your only current option is to create a new account.