PSA: Upgrades, pre-order, early access... oh my! :: Lord of the Rings Online

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#52 Aug 21 2013 at 9:12 AM Rating: Good

Grandmomma

Sage

725 posts

FilthMcNasty wrote:

Archmage Callinon wrote:

Grandmomma wrote:

:03pm dst and still getting Error 3. Tried 4 times.

So, let me understand this. I got an early access code from Gamestop, and then I have to take THAT code and register it, and then they send me ANOTHER code, and then I have to take THAT code and go to my ps store to redeem it?

1) go to preorder website: ex.: http://preorder.na.finalfantasyxiv.com/
2) enter the code that you received when you preordered the game (like Gamestop receipt)
3) get an email confirmation from SE saying they got the code that (ex. Gamestop) gave you and then...
4) get another code from SE in that email and then..
5) go to PS store to redeem SE code section that they sent to us in the email and then
6) enter the SE code that was sent in that email then...
7) download the client software or update the client software.

Really? all that? or am I missing something important?

You forgot to sacrifice a goat.

EU code for you!

You mean I prepared this goblet of virgin blood for nothing? Smiley: mad

That's funny! but, but, is that what I have to do?

____________________________

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Name: Ghost Orchid - LEVEL 50 Bard, BLM, WHM, SMN Craft Level 7 Lucis, 6 4-star crafts: CUL, MIN, Wvr, Bsm, Gsm, Arm, Lth, Crp (Fishing and Alc at level 50)
World: Ultros

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#53 Aug 21 2013 at 9:59 AM Rating: Decent

__DEL__1600647426696

4 posts

So I preordered the standard edition on ps3 BUT digitally from the playstation store. I didn't get a code or anything for the early access but it did say I GOT the EA. Now I'm worried that something has gone wrong. Any info to help me out?

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#54 Aug 21 2013 at 10:23 AM Rating: Good

PhoenixOmbre

Sage

1,622 posts

FilthMcNasty wrote:

New Player Information
If you have never played FFXIV before
Welcome and congrats because you have it the easiest out of anyone. Your standard edition(SE) or collector's edition(CE) will come with exactly what you see here.

If you pre-ordered the game then you also receive a Moogle Hat and Cait Sith minion(in-game bonus items) as well as 3 day early access. The bonus items are sent to the account when you register a code and the code is valid until the end of the year. The early access is also activated on your account through your registration code for PC users or a promotional code for PS3 players. Follow the instructions you should receive(if you haven't already) in an email from Square Enix.

It could be worth noting here that PSN purchases have the early access and items included in the download (or however it works) and that no e-mail with an early access code will be sent. That should prevent some panicking.

____________________________

Nuit Midril - White Mage/Scholar on Ultros
Nuit the Insane! - Retired Druid on Sentinels.
Ombre - Retired Dragoon/bard on Phoenix.

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#55 Aug 21 2013 at 10:28 AM Rating: Good

PhoenixOmbre

Sage

1,622 posts

Grandmomma wrote:

That's funny! but, but, is that what I have to do?

Looks about right to me. The first step, registering with SE is necessary. But if for some reason you get stuck at the PSN code part because they sent you a code from the wrong region, there's a pretty good chance that you'll be ok with the phase 4 client that you already have. Don't delete it.

____________________________

Nuit Midril - White Mage/Scholar on Ultros
Nuit the Insane! - Retired Druid on Sentinels.
Ombre - Retired Dragoon/bard on Phoenix.

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#56 Aug 21 2013 at 10:32 AM Rating: Decent

__DEL__1600647426696

4 posts

I assumed that's how it would work. I'm also on PC so I was afraid that ordering from the psn would prevent me from playing with my original PC account or something dumb like that. :P Thanks.

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#57 Aug 21 2013 at 10:36 AM Rating: Decent

__DEL__1636935445014

Sage

126 posts

I've fell asleep twice during my 36 minute hold time to talk to Square. >_>;

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#58 Aug 21 2013 at 11:13 AM Rating: Good

__DEL__1683505027836

Scholar

32 posts

I'm legacy and had the CE of 1.0 and also was in all phases of beta, now according to the info, I will be able to download the client for free, assuming the client is the same as beta 4 since it doesnt say beta. But I have not received any info or new codes. Anything I am missing?

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#59 Aug 21 2013 at 11:18 AM Rating: Good

__DEL__1663546844742

Guru

392 posts

Zatharus wrote:

I'm legacy and had the CE of 1.0 and also was in all phases of beta, now according to the info, I will be able to download the client for free, assuming the client is the same as beta 4 since it doesnt say beta. But I have not received any info or new codes. Anything I am missing?

The client for the phase 4 is the actual client, you will not need anything else.

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#60 Aug 21 2013 at 11:25 AM Rating: Decent

FilthMcNasty

Scholar

4,175 posts

Zatharus wrote:

I'm legacy and had the CE of 1.0 and also was in all phases of beta, now according to the info, I will be able to download the client for free, assuming the client is the same as beta 4 since it doesnt say beta. But I have not received any info or new codes. Anything I am missing?

I don't think they've given any new info about whether or not the phase 4 client will work, but the best bet is probably to keep an eye on their twitter feed. You can find it here. It's not very detailed information due to the character count limit, but it gets the job done.

My guess is that the phase 4 client is no different than the early access and launch client. The last update to their twitter feed is that the character progress from phase 4 will carry over to launch so other than removing the level cap restriction, the patch to address 3102 and 90000 errors and other minor things like bonus item delivery; it's not going to change much.

____________________________

Rinsui wrote:

Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:

30 bucks is almost free

cocodojo wrote:

Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.

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#61 Aug 21 2013 at 11:34 AM Rating: Decent

__DEL__1599437914014

3 posts

Thanks for the great post you should work for SE. A quick question. How do you get the client as a legacy member, or is the beta phase 4 client just updated at a later date?

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#62 Aug 21 2013 at 11:46 AM Rating: Decent

__DEL__1621210986016

456 posts

Mmoderator wrote:

FilthMcNasty wrote:

Mmoderator wrote:

How do i register a Gamestop code i have for PS3 when its a 18 digit code and everything on PS3 are 12 digit codes? do i register on the website and in my email it will come to me as a promotional code? Im so freaking confused!

Have you already tried this?

I have not tried that. Will give it a go on my lunch and get back with ya on wether it worked or not. Thanks a bunch.

I just went to the website you linked... put in my SE account stuff and when it all came up it was an email i didnt know saying i was a female and from the UK... WTF have they done??? if this screws with my account ive currently been playing the mess out of SE owes me big time... why cant they get anything right other than there games???? they absolutely suck at bill and accounts!

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#63 Aug 21 2013 at 11:47 AM Rating: Decent

FilthMcNasty

Scholar

4,175 posts

CrysisCore wrote:

Thanks for the great post you should work for SE. A quick question. How do you get the client as a legacy member, or is the beta phase 4 client just updated at a later date?

I would just keep your eyes peeled. We're still a few days out and they obviously still have some work to do making sure they can avoid the issues they had in phase 4 of beta. I would hope they would just send out an email with a link to download it via Square Enix ID, but at the very least I would watch their twitter feed. It's linked in my previous post in this thread.

____________________________

Rinsui wrote:

Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:

30 bucks is almost free

cocodojo wrote:

Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.

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#64 Aug 21 2013 at 11:54 AM Rating: Decent

__DEL__1599437914014

3 posts

Cool, nice one mate.

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#65 Aug 21 2013 at 11:56 AM Rating: Decent

FilthMcNasty

Scholar

4,175 posts

Mmoderator wrote:

FilthMcNasty wrote:

Mmoderator wrote:

How do i register a Gamestop code i have for PS3 when its a 18 digit code and everything on PS3 are 12 digit codes? do i register on the website and in my email it will come to me as a promotional code? Im so freaking confused!

Have you already tried this?

I have not tried that. Will give it a go on my lunch and get back with ya on wether it worked or not. Thanks a bunch.

I just went to the website you linked... put in my SE account stuff and when it all came up it was an email i didnt know saying i was a female and from the UK... WTF have they done??? if this screws with my account ive currently been playing the mess out of SE owes me big time... why cant they get anything right other than there games???? they absolutely suck at bill and accounts!

I guess I should have included a disclaimer in the original post, but there is a long thread on the official forums saying that the pre-order code website was working. I myself am not actually taking part in the early access, just trying to help out people who are lost and confused.

I would say just to keep trying. I read several reports of people getting EU codes instead of NA codes, but I haven't seen the fix for it yet. Some people are getting straight in, some people are getting 'Bad Gateway' errors and all types of different error codes. I'm sure SE's customer support chat and phone lines are pretty busy. Keep hammering away though. We're still a few days out so it's not quite tarutaru /panic time yet.

____________________________

Rinsui wrote:

Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:

30 bucks is almost free

cocodojo wrote:

Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.

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#66 Aug 21 2013 at 12:06 PM Rating: Decent

__DEL__1621210986016

456 posts

FilthMcNasty wrote:

Mmoderator wrote:

FilthMcNasty wrote:

Mmoderator wrote:

How do i register a Gamestop code i have for PS3 when its a 18 digit code and everything on PS3 are 12 digit codes? do i register on the website and in my email it will come to me as a promotional code? Im so freaking confused!

Have you already tried this?

I have not tried that. Will give it a go on my lunch and get back with ya on wether it worked or not. Thanks a bunch.

I just went to the website you linked... put in my SE account stuff and when it all came up it was an email i didnt know saying i was a female and from the UK... WTF have they done??? if this screws with my account ive currently been playing the mess out of SE owes me big time... why cant they get anything right other than there games???? they absolutely suck at bill and accounts!

I guess I should have included a disclaimer in the original post, but there is a long thread on the official forums saying that the pre-order code website was working. I myself am not actually taking part in the early access, just trying to help out people who are lost and confused.

I would say just to keep trying. I read several reports of people getting EU codes instead of NA codes, but I haven't seen the fix for it yet. Some people are getting straight in, some people are getting 'Bad Gateway' errors and all types of different error codes. I'm sure SE's customer support chat and phone lines are pretty busy. Keep hammering away though. We're still a few days out so it's not quite tarutaru /panic time yet.

Not quiet what i was getting at my friend... i created this account some time ago... I am not a female i am a male im not from the UK nor have i ever put that down anywhere at all in my account... And to top all of it off my email is completely something different than what my email really is... Where did they get this false info? and is my code going to whomever wewatchyouwatchtv@yahoo.com is? that might not even have a game at all? Hell the only thing they could get right was my birthdate... and this was all supposed to be saved information from i dont know 13 years ago or so...

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#67 Aug 21 2013 at 12:26 PM Rating: Decent

__DEL__1636935445014

Sage

126 posts

Quote:

I would say just to keep trying. I read several reports of people getting EU codes instead of NA codes, but I haven't seen the fix for it yet. Some people are getting straight in, some people are getting 'Bad Gateway' errors and all types of different error codes. I'm sure SE's customer support chat and phone lines are pretty busy. Keep hammering away though. We're still a few days out so it's not quite tarutaru /panic time yet.

Yep. I called as soon as they opened and I'm still on hold. Going on 2 hours and 26 minutes. Insanity.

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#68 Aug 21 2013 at 1:51 PM Rating: Decent

__DEL__1636935445014

Sage

126 posts

I just want to update you that I went ahead and pre-ordered and I did get both the pre-order benefits and 1.0 CE benefits.

http://imageshack.us/photo/my-images/825/m64b.jpg/

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#69 Aug 21 2013 at 2:07 PM Rating: Decent

__DEL__1621210986016

456 posts

Since im not planning on being around this weekend does it really even matter if I register my code? all I really give to turds about is my items (mount,helm,etc..) can I put it in later elsewhere for these?

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#70 Aug 21 2013 at 2:12 PM Rating: Good

__DEL__1636935445014

Sage

126 posts

I would. I talked to a customer service agent at Square today (after waiting on hold for almost 3 hours, I figured I'd go ahead and ask him a bunch of questions) and he said with the way things have been so hectic that it is best to do everything as soon as possible, because with all the server problems he would hate to tell me it is okay to wait it out and then more craziness happen and me not be able to register. When I went to register my pre-order code, it literally took less than 2 minutes. You just put in the code, hit next, and BAM.

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#71 Aug 21 2013 at 2:28 PM Rating: Decent

__DEL__1621210986016

456 posts

I'll have to try again when I get home but I continued to get the error #3 ordeal I've read so much about... Meh I guess another hour and a half wait to attempt it some more... thanks for the update tho :)

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#72 Aug 21 2013 at 2:30 PM Rating: Decent

FilthMcNasty

Scholar

4,175 posts

Mmoderator wrote:

Since im not planning on being around this weekend does it really even matter if I register my code? all I really give to turds about is my items (mount,helm,etc..) can I put it in later elsewhere for these?

Sorry, I've been in and out all day. According to the official website the item redemption is good through 31 December 2013.

As for your issue, I was hoping that if you kept trying it would eventually work. I know how bad it sucks to be on SE phone support so I always think of that as a last ditch response. Maybe give it a day and try again. With the amount of complaints coming in SE should have some sort of update on the situation...at some point... where are you SE? Smiley: frown

Edited, Aug 21st 2013 7:21pm by FilthMcNasty

____________________________

Rinsui wrote:

Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:

30 bucks is almost free

cocodojo wrote:

Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.

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#73 Aug 21 2013 at 2:54 PM Rating: Decent

__DEL__1636935445014

Sage

126 posts

o_o That's weird. Filthy, you quoted me in your last post and I don't remember me posting that? Lol.

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#74 Aug 21 2013 at 4:34 PM Rating: Good

Grandmomma

Sage

725 posts

PhoenixOmbre wrote:

Grandmomma wrote:

That's funny! but, but, is that what I have to do?

Looks about right to me. The first step, registering with SE is necessary. But if for some reason you get stuck at the PSN code part because they sent you a code from the wrong region, there's a pretty good chance that you'll be ok with the phase 4 client that you already have. Don't delete it.

Definiately not deleting it, but won't it get overwritten if I download the client software as per instruction? Ug.

Says my code is wrong or no longer valid. Grrrr. /cry

I got the 12 digit code. Screen shot it, printed it out. Went to ps3, input the 12 digit code first in Account Management - it said it was not a valid code and that it might have expired. So... I went to Playstation Store - which said it needed to update itself. Waited for that, then went to redeem code and then entered it and was told again that the code either expired or wasn't valid.
I then went back to the pc preorder input site, and again I got the same 12 digit code.

No email ever came. Oh and I was in p4. So. I am going to put in a ticket and give them my 18 digit code and my 12 digit code.

Edited, Aug 21st 2013 7:38pm by Grandmomma

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http://www.zam.com/Im/Image/242033

Name: Ghost Orchid - LEVEL 50 Bard, BLM, WHM, SMN Craft Level 7 Lucis, 6 4-star crafts: CUL, MIN, Wvr, Bsm, Gsm, Arm, Lth, Crp (Fishing and Alc at level 50)
World: Ultros

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#75 Aug 21 2013 at 5:21 PM Rating: Decent

FilthMcNasty

Scholar

4,175 posts

torokerusenjo wrote:

o_o That's weird. Filthy, you quoted me in your last post and I don't remember me posting that? Lol.

Actually I quoted.. me? It's been one of those days... so sorry lol

____________________________

Rinsui wrote:

Only hips + boobs all day and hips + boobs all over my icecream

HaibaneRenmei wrote:

30 bucks is almost free

cocodojo wrote:

Its personal preference and all, but yes we need to educate WoW players that this is OUR game, these are Characters and not Toons. Time to beat that into them one at a time.

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#76 Aug 21 2013 at 5:30 PM Rating: Decent

__DEL__1605485899605

2 posts

im getting worried. my ps3 client is installed and ready to go. but how will i register the game? my game from amazon wont be here till estimate deliver sept 5 - sept 8? dont i need to put in my game code to link my pc and ps3 account? how am i gonna play EA if amazon hasnt sent me the game code? i how am i gonan put the code on mySE management account if i dont have it? i already have a 1.0 account. i just pre ordered the ps3 CE for the goodies and incase something ever happened to my pc i can play on ps3.

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PSA: Upgrades, pre-order, early access... oh my!Follow